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Narae is a web-novel app accessible via a browser through the website www.narae.eu and through a mobile app for Android (hyperlink) or iOs (hyperlink).
Narae is operated by Bookrepublic WebNovels S.R.L, a company registered in Milan under company number 13267150962 with a registered office located in Via Degli Olivetani 12 and reachable via email here: customer@narae.eu.
For the purpose of this agreement we will use the following definitions:
“Us”: Bookrepublic WebNovels S.R.L, the company that created and made Narae available;
“User” or “you”: any person that uses Narae. There are two kind of users:
"Registered user" refers to any user that has registered an account to Narae,
“Non-registered user” refers to any user that has not registered an account to Narae.
"Content” refers to the web-novels and their associated media that can be viewed or reproduced on Narae in its entirety or parts of it. A web-novel on Narae typically consists of short stories issued in the form of episodes published in any order (i.e. chronological) decided or announced by us.
"Coins" refers to a system of files that represents a credit that registered users can purchase within Narae and use to access, view or read the content published on Narae. Coins can be acquired by users in a set of unitsnumbers called “packages”, for example a package of 50 coins or 100 coins can be bought, but not as a single coin, and once purchased cannot be returned or exchanged back for money.
There are two kind of coins:
"Purchased Coins" which are purchased by registered and non-registered users through the allowed means of payment;
"Bonus Coins" which are granted free of charge by us to users as a reward for actions, initiatives, promotions, coupons.
While we welcome people of any age, no one younger than 16 is allowed to use or access Narae. We may offer content that requires users to be of legal age in their country of residence, in such cases we will put a notice to be read before being able to access the content itself.
By using Narae, you state that:
you are at least 16 years old and over the minimum age required by the laws of your country of residence to access and use Narae;
you can form a binding contract with us, or, if you are over 16 but under the age of majority in your jurisdiction, that your legal guardian has reviewed and agrees to these Terms. We invite you to check the FAQs to see how to contact us in case you’re a legal guardian;
you are not barred from using Narae under all applicable laws; and
you have not been permanently suspended or removed from using Narae by us.
Narae can be used by both registered and non-registered users.
a) Registered users: You become a registered user by creating an account on the app or the website. The account contains the information related to you and the content you acquire on Narae. Only one account per person is allowed. An account cannot be shared. You must keep your account information up to date. You must choose an email address, or the sign-up method allowed by your device and you must keep your password confidential. When creating an account, you must not: impersonate or try to impersonate another person; disclose your password to anyone else; allow anyone else to use your account.
You are responsible for everything done using your account. If you think that someone else may have access to, or be using, your password or account, you must tell us as soon as possible by emailing customer@narae.eu.
b) Non-registered users: Non-registered users are those users who do not have an account, or are registered- users that use Narae without being logged-in. They can only browse the free content on Narae.
Once you have accessed Narae as a registered or a non-registered user, you can browse the whole content catalog available to your Region. The choice of Region will be automatically detected from your device settings, but you can change it at your first access to Narae. It is your responsibility to indicate the correct Region. Each Content has a description, an indication of the genre and the number of episodes. Episodes will be made available through the Narae on a periodic basis (e.g., on a weekly basis) as specifically indicated for each webnovel. Episodes can only be read through Narae itself; therefore, it will not be possible to print, export or download the content on your device outside of Narae.
The Content will be available in the catalog as long as Narae holds the rights to keep it available in your country or language, and when those rights expire, the content will be taken off Narae.
Episodes acquired with the use of purchased coins will remain available to users until the account is deleted, or as long as Narae holds the rights of the Content.
When the rights of a Content are about to expire, we will indicate it in the information displayed in the catalog.
There are three kinds of episodes.
Permanently free episodes: generally, the initial episodes of a series.
Paid episodes: those are locked episodes that need to be unlocked with coins to be accessed.
Episodes that are unlocked, and therefore accessible for free, for a certain period of time, for example when locked content becomes unlockable through Coupons. After the validity of the period of the promotion expires, these episodes revert to the previous category and become locked again.
Coins are necessary to get immediate access to episodes. In some cases, episodes can be read freely, in other cases they have to be acquired with coins. The number of coins necessary to access an episode is always indicated on the description about the episode or the content itself.
COINs will also: (i) only be used to access the Episodes through Narae; (ii) they will not be transferable to other users, as they are associated exclusively with the individual user who has purchased them through Narae; (iii) will not be convertible into other valuable assets, issued by us "outside" Narae or by third parties; (iv) will not be refundable to you in any way; and (v) in the event of non-use within a specified period (5 years from purchase) coins will expire and be deleted from a user account or browser or device. Bonus coins also have a limited time of validity, specified in the individual promotion when they are issued.
We take your data very seriously and we invite you to read our privacy policy for information about how we process your personal information and how we use cookies.
We may suspend, terminate or prevent your registration at our sole discretion. This may be because, for example, we consider that you have breached or will breach these Terms or someone has reported abuse. Where we suspend, terminate or prevent your registration, you must not attempt to re-register or submit content (e.g. using someone else's registration), without our permission. The period of any suspension depends on all the circumstances.
We are not responsible if you cannot access Narae properly or at all because of any event outside our control, for example (without limitation) the performance of your device or your browser.
Any interruption of service or technical issue will be promptly communicated either via email, or a banner or a notification allowed by your device, however we do not guarantee that Narae will always be available or uninterrupted. We may add or remove features, products, or functionalities to improve Narae and your experience, with or without notice to you. Any future release, update, or other addition to functionality of Narae will be subject to these Terms, which may be updated from time to time.
Except in the event of discontinuation of the Service or as otherwise required by law, we will not refund any usage fees that have already been paid. Users are informed that, pursuant to Article 59(1)(o) of the Italian Consumer Code, the right of refund for digital content, such as the Content on Narae, is excluded, therefore users are aware that coin purchases are never refundable.
In addition to these Terms, the User shall comply with the agreement regarding the use of payment methods with the Payment Service Provider, and shall make payment in accordance with the payment terms separately stipulated by the Payment Service Provider. In the event that any dispute arises between the user and the payment service provider regarding the use of the payment method, the user and the payment service provider shall be responsible for resolving it. We reserve the right to change coin acquisition amounts (i.e. coin packs) and prices and payment method for each work without prior notice. In this case, the change shall take effect from the time the change is displayed on Narae.
Narae is owned and operated by Bookrepublic Webnovels SRL. The visual interfaces, graphics, design, compilation, information, data, computer code, products, services, trademarks, and all other elements of Narae are protected by intellectual property and other laws. All materials included in Narae are the property of Bookrepublic Webnovels S.R.L. or its third-party licensors.
You may view the content available on Narae for personal non-commercial use. All the rights over the content remain to Narae and the respective owners and in no case you must (whether directly or indirectly) copy, download, store, make available, distribute, sell or offer to sell all or any part of the content, or download or otherwise copy (whether directly or indirectly) any content, files or data from the Narae to make or populate a database or publication of any kind whatsoever nor train AI systems, including user comments and user content. If you require any further information on permitted use, please email us at customer@narae.eu.
Except to the extent prohibited by law, you agree to defend, indemnify, and hold Bookrepublic Webnovels S.R.L., its affiliates, and their respective directors, officers, employees, affiliates, agents, contractors, third-party service providers, and licensors harmless from and against any claim or demand made by any third party, and any related liability, damage, loss, and expense (including costs and attorneys’ fees) due to, arising out of, or in connection with: (a) your use of Narae; (b) your violation of these Terms; (c) your violation of applicable laws or regulations; or (d) Your Content. We reserve the right to control the defense of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
You are only allowed to access Content that is released for the Region/territory you indicated when you first accessed Narae and you understand and accept that your rights are limited by this choice.
YOU UNDERSTAND AND AGREE THAT WE WILL NOT OFFER REFUNDS FOR THE PURCHASED COINS UNDER ANY CIRCUMSTANCES, INCLUDING WITHOUT LIMITATION, TERMINATION OR EXPIRATION OF YOUR ACCOUNT, THESE TERMS, OR THE SERVICES, EXCEPT AS EXPRESSLY REQUIRED BY APPLICABLE LAW. If an account is permanently banned, all coins balances associated with the suspended account are forfeited.
We will have no obligation or responsibility to and will not reimburse you for any coin or experience lost due to your violation of these Terms.
We may make changes to these Terms from time to time. If we make changes, we will post the revised Terms and update the Effective Date below (insert date of publication). If the changes, in our reasonable discretion, are material, we will notify you by sending an email to the address associated with your Account (if you have chosen to provide an email address) or by otherwise providing you with notice through our Services at least 30 days before the date they become effective. By continuing to access or use the Services on or after the Effective Date of the revised Terms, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you must stop accessing and using Narae before the changes become effective. To delete your account, please contact our customer service at customer@narae.eu.
If any part or provision of these Terms is found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision.
These Terms are governed by Italian law. The Italian courts of Milan shall have exclusive jurisdiction over any dispute relating to these Terms without prejudice of your statutory rights, i.e. in the case of Consumers’ rights.
You may terminate these Terms at any time and for any reason by deleting your Account and discontinuing the use of Narae. If you have problems deleting your account, contact our customer care at customer@narae.eu.
The following sections will survive any termination of these Terms or of your Account: 4(Privacy), 8 (Indemnity, Limitation of Liability), 11 (Jurisdiction and applicable law), 12 (Termination), and 13 (Miscellaneous).
These Terms, together with the privacy policy and any other agreements expressly incorporated by reference into these Terms, constitute the entire agreement between you and us regarding your access to and use of the Services. Our failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. If any part of these Terms is held to be invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect. You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may, without restriction, assign any of our rights and obligations under these Terms, at our sole discretion, with 30 days’ prior notice. Your right to terminate these Terms at any time pursuant to Articles 9 and 12 remains unaffected.
